What Online Banking Needs

For years, banks forced customers to bend their money habits into the forms and methods that were available at the bank. Customers could choose from a limited selection of accounts, and were forced to learn the bank's rules for managing their money. New technology is providing a way to make banking customer centric. Now we just need banks to catch the drift.

I'm a big del.icio.us user, and I love keeping track of my bookmarks with tags instead of folders. What I would really like from banks is a way to tag my money. When my wife and I save for things, we want to keep track our money so that we can measure progress. Many money market accounts have a $1,000 minimum to get the base interest rate, and we've discovered that it is common to limit the number of accounts that a single customer can have. We create multiple accounts so that we can keep track of money.

So here is what tagging money looks like: In their online interface, I can tag a transaction. I can run reports based on tags. When interest is deposited into the account, allocate a portion of the interest payment to each tag. This can all happen in one transaction (from the bank's point of view), but will just carry a little annotation along with it. I can create a tag for something I'm saving for (a car, for example), and tag deposits with 'car'. Each month, the car tag grows a little from interest, and I can easily view the money that I currently have saved.

If my bank offered this, I wouldn't need so many accounts!

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Paula Hite's Gravatar This is a SUPERB idea. I would love to see it happen. It would solve so many problems for me, especially seeing my total account balance and being able to see that that money was tagged for different things.
# Posted By Paula Hite | 9/13/09 12:56 PM